Would you be willing to share the Folder names that are causing this error message? We are using ADFS in Office365 as we are currently looking to implement Microsoft Intune. This topic has been locked by an administrator and is no longer open for commenting. Thank you for your interest in the App Gallery Apps! We are using ADFS in Office365 as we are currently looking to implement Microsoft Intune. The app-based ConnectKey® screen looks so much like a smartphone, it's easy to forget it’s your smart MFP. Would you mind sharing your SharePoint URL with us? Which of the following retains the information it's storing when the system power is turned off? Could you try logging in and selecting My Sites again. To set-up Scan to Email with the Email Connect App, users can select the App Gallery from the User Interface of their Xerox ConnectKey, AltaLink or VersaLink device and then select the Email Connect App (which is a free download). ask a new question. Softueri i radhës ... Office Solutions for Printing and Workflow Office Solutions for Printing and Workflow. Tried out several SMTP servers and different settings, nothing worked. From IT-free installation wizards, ... Scan to USB/Email/Network (FTP/SMB), Scan File Formats: PDF, PDF/A, XPS, JPEG, TIFF; Convenience Features: Scan to Home, Searchable PDF, Single/Multi-Page … Relaying away... :-). (Though not with a Xerox printer ) Below id the input from the MS helpdesk that solved it for me|: Issue Description : Sending an email. Fax. Also, I read a post here that says if I use the Office365 app that I should have access to both the SharePoint Site and OneDrive, however I don't see OneDrive when I login, only the SharePoint site. Copy. on So it seems I cannot access my OneDrive for Business via the Office 365 app. So the first thing we need to confirm with you if can … in the first part of the email, nor is it a .edu domain. It sounds like you've been able to log in to the Office 365 app, so the above may not be an issue for you. Are you seeing this error message when selecting all folders or only certain ones? Relay. Should I be able to access my OneDrive for Business here? Copy. The Xerox Support Community is powered by Khoros. The apps do not officially support ADFS, but it sounds like you're not having any trouble with this configuration. This is the same for when I select Scan To or Print From. When I select Team Sites it brings me to our Team's SharePoint site. Office Solutions for Printing and Workflow; Zgjidhjet e rrjedhës së punës në zyrë ... VersaLink C400 Color Printer Videot Product support VersaLink C400 Color … Office Printing Solutions Office Printing Solutions. Good luck. This is expected. At least that was what I thought. The changes that have been made may address your issue as well. That basically fixed our issues. Your Domain is usually included in the first part of your SharePoint online URL. Might be the way to go - have found this: http://technet.microsoft.com/en-us/library/dn554323(v=exchg.150).aspx. To continue this discussion, please There has been a lot of interest in the capability and a new Feature Request has been entered into the development tracking system. Try sending via your ISP's SMTP server as a relay - provided that your ISP allows sending from your IP address on their network. 2 Card Reader Bay with embedded USB port.1 ... Microsoft Office … Should I be able to login to the OneDrive app using my Office365 account?This account is not an "onmicrosoft.com" account, we have our own domain name implemented. I currently do not have an outlook for when this might be added, though. Xerox Toner for non-Xerox printers; Skanerët; Zgjidhjet dhe shërbimet. Office 365 email not scanning from Multifunction printer when using smtp.office365.com Been working on this issue sincethe New Year and it seems Office 365 did something security wise with their SMTP server. Has anyone been able to get this to work? The Print and Scan for Office 365 app connects users to both their Business SharePoint and OneDrive accounts. Also, are you having any trouble accessing your folders from "Team Sites" or is just "My Sites" that is causing you issues? It sounds easy, however, this is not a fool proof formula. Does anyone have any idea if it is currently possible to have SSO for these apps so the user doesn't have to authenticate again to use, or if this feature is planned? Office 365 email not scanning from Multifunction Xerox VersaLink C7020 Office 365 is not allowing scanning for device to email after following all the configuration steps. A Reversing Automatic Document Feeder (RADF) on the B405 scans up to 60 sheets. Xerox® VersaLink C405 Colour Multifunction Printer Print. Anything over 10 pages (sometimes less) gets broken into multiple documents. Once I click Close, the only thing I can do is exit the app. We have several Toshiba Printers and had trouble with this as well when we converted to outlook online. Xerox documentation is extremely patchy on Setting up scan to e-mail, and does not cover Office 365. Scan. Turned out that scan-to-email worked just fine with all servers, it was just the message in the Xerox configuration tool  ("not connected") that got me confused. When you log in to the Office 365 app, there should be two folders that display:  My Sites and Team Sites. Maybe a custom authentication app can be developed that can grab the logged-in user credentials and use these for authenticating with the App Gallery apps? Maybe a custom authentication app can be developed that can grab the logged-in user credentials and use these for authenticating with the App Gallery apps? Connect 2.0 for Microsoft ® Office 365 ®: Easily print from or scan to an individual or shared Microsoft ... SignMe: Allows all documents requiring a signature or editing to first appear on the touchscreen of any Xerox VersaLink or AltaLink device. Many thanks for the quick reply. Count on your Xerox® VersaLink C7000 Series Colour Multifunction Printer to tasks that make your business work more efficiently. Client does not have an on-premise Exchange server. The URL helps us determine why your account is not working. ... Scan to Email, Scan to Home, Scan to Network (Browse FTP or Browse SMB), Scan to USB Scan file formats JPG, Linearized PDF (set via embedded web server) and PDF/A, PDF (single and multi-page), Password-protected PDF, … We have made some updates to the App that may fix the issue that you are seeing. And one last thing, most, (if not all) of the customer sites we wish to use these apps at are/will be using a secure print solution, e.g. SPECIFICATIONS VersaLink® C405. The My Sites folders, when selected, will connect to your Business OneDrive account. It is very disappointing as one of the main reasons I bought it (other than … Thanks, all, for your suggestions and help. But then I tried a folder called "Misc" and had the same issue. You will most likely need to add your company domain in front of your UserID  (ie; domain\userID). However, you will be able to login using the Print and Scan for Office 365 app. Custom Fire Department Leather Work However, as soon as I select a folder from the list, I get the attached error message. (dot) in both sections of the email address and/or the .edu extention. Worked for one of our customers. I'm afraid my email address is not in either of these formats, no . We are using Office365 and OneDrive as a business, when I try to login to the OneDrive ConnectKey app (latest release that I have installed on our WC7845 from the Xerox App Gallery), using my business account, I get a message saying that the account does not exist. We review the Xerox MFD VersaLink C405 and explain why it was awarded a FIVE STAR rating by Advanced UK. Firmware is current, but we cannot get it to connect to Office 365 to send e-mail, specifically for the Scan to email function. I can confirm that the folder name does not contain any illegal characters. Most accurate document conversion and OCR — Scan to Microsoft Word, Excel, PowerPoint and Searchable PDF with the highest level of accuracy. Cloud, Copy, Email, Print, Scan Cloud, Copy, Email, Print, Scan Cloud, Copy, Email, Print, Scan ... Dual catch tray: Lower tray offsets, 250+250-sheet tray Integrated Office Finisher (Optional): … Issue Resolution : I would request you to try the followed by "@mycompanyname.com". Client has a Xerox WorkCentre 6605DN, brand new. Click on connectors follow the PDF from here. Make sure to authenticate and use port 587 (TLS). Scan. Clients are running Printers with Scan to email capability and they are suddenly getting failures. Choose the oPtion Best for your Business: 1A 50-sheet Single-pass Duplex Automatic Document Feeder (DADF)on the C405 scans two-sided originals for copy, scan and fax jobs. all the solutions posted on this community is yet to be resolved the configuration. Your login ID may be a little tricky since it sounds like your company is using a Custom Domain (ie; not a '...onmicrosoft.com' account). As far as we can tell, all the settings (SMTP Server, Port, TSL etc) are correct, and yet it does not connect. Should I be able to access my OneDrive for Business here? This video shows you how to scan to email on your Xerox® WorkCentre® 6515, Xerox® VersaLink® B and C Series and similar devices. If it is, we have made changes to the app to address this. Print data, images and documents with Apple ... Microsoft Office 365™ … sometimes it works and sometime it doesn't. I talked to Xerox tech support and they told me that message only changes to "connected" once you have scanned and e-mailed at least once. 8 7 6 5 4 3 2 1 5 4 3 Xerox ® VersaLink B405 Multifunction Printer Print. Xerox® VersaLink® B400 Printer Print. Superior ergonomics and ultimate … Select SharePoint (It should look something like this: https://gallery.sharepoint.com/_layouts/15/sharepoint.aspx). Email. This video shows you how to print a configuration report on a Xerox® … I tried that and lo and behold, it works!!! Inlet Technologies Limited is an IT service provider. May 21, 2014 at 11:42 UTC. The first two had a - in the name (one was named Sample-Data) so I thought it didn't like the -. The apps do not support SSO at this time. 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